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Our Services
01.Survey Readiness Assessment
This service evaluates your facility's current compliance status and identifies gaps to prepare you for regulatory surveys. Our team reviews policies, documentation, and procedures to ensure readiness. Clients receive a readiness score, gap analysis and a prioritized action plan. This service is perfect for long-term care facilities aiming to pass inspections smoothly.
02.Regulatory Compliance Training
Our tailored training programs educate staff on healthcare regulations and best practices for survey success. Some examples of training modules include documentation, resident safety, and infection control. These on-site trainings help facilities maintain ongoing compliance confidence.
03.Customized Service Plans
Whether you need annual compliance education, survey preparation, post-survey corrective support, or help addressing a recurring pattern or trend, we work with your team to identify the underlying cause, develop a practical action plan, and support implementation. We remain engaged after the initial work is completed to monitor progress, reinforce improvements, and help ensure your community achieves lasting success.
04.Medication Cart Audits
Our medication cart audits help identify compliance risks before they become survey findings. We compare medications to your paper MAR or eMAR, inspect medication storage and organization, and evaluate compliance with regulatory standards and best practices. You'll receive a detailed report with findings, practical recommendations, and the applicable regulatory references. Whether you choose a one-time audit or ongoing monthly reviews, our goal is to improve survey readiness for your team.
05.QAPI Support
Strengthen your organization's Quality Assurance and Performance Improvement (QAPI) program with expert guidance tailored to your community. We help develop, organize, and maintain an effective QAPI process that promotes regulatory compliance, improves resident outcomes, and drives continuous quality improvement. Whether you're building a QAPI program from the ground up or strengthening an existing one, we provide practical, data-driven solutions that support operational excellence.
06.Risk Assessment
At Opterra Compliance, our Risk Assessment service identifies operational and clinical risks before they escalate into deficiencies or adverse events. Our comprehensive approach delivers a detailed risk register, severity ranking, and tailored mitigation plan, setting us apart in the healthcare consulting field. Trust us to navigate compliance and ensure care excellence through proactive risk management.
07.Regulatory Compliance Review
Our Regulatory Compliance Review service offers a thorough assessment of your healthcare operations to ensure adherence to all relevant regulations. Whether you're confidently maintaining compliance or facing challenges, our expert consultants dive deep into your workflows, providing assurance and guidance for continuous regulatory alignment. Trust us to help you navigate compliance while ensuring excellence in care delivery.
08.Pharmacist Review of Medication Management
Our Pharmacist Review of Medication Management offers an in-depth analysis of your medication practices to mitigate risks, enhance regulatory compliance, and ensure resident safety. Each tailored review provides actionable recommendations that optimize medication processes, support survey readiness, and foster best practices in medication management. We partner with you to navigate compliance and elevate care excellence in your organization.
09.Staff Education & In-Service Training
Our Staff Education & In-Service Training offers engaging, regulation-focused sessions designed to keep your team informed, confident, and ready for surveys. Each session provides practical guidance aligned with current regulatory standards, along with documented attendance to support compliance and enhance quality of care. Empower your staff with the knowledge they need to navigate compliance and ensure care excellence.
10.Leadership Coaching
Our Leadership Coaching service empowers current and emerging leaders in the healthcare sector. We provide tailored, 1:1 coaching for executive directors, wellness directors, and other key leaders, offering practical guidance to enhance operational confidence and drive excellence. Whether you're developing leadership skills or stepping into a role for the first time, our personalized approach ensures you’re equipped for success in navigating compliance and ensuring care excellence.
11.CMA Program Consulting
Prepare your team for a successful Certified Medication Aide (CMA) program with expert guidance before, during and after certification. We help nurses, leadership and future CMAs understand program expectations. After certification, we provide precepting and coaching to build confidence, strengthen competency, and support a safe, compliant transition into the CMA role.
12.Annual Compliance Training
Meet annual education requirements with customized compliance training designed for your community. These trainings cover key regulatory topics, medication management, infection prevention, documentation, emergency preparedness, and other required topics. Training is tailored to your policies and includes an attendance sheet and certificates to support survey readiness and ongoing regulatory compliance.